WHO WE ARE
Sociii Limited (Sociii) is committed to protecting the privacy of your personal information. We acknowledge your individual right to privacy.
Sociii is required by the Privacy Act 1988 (Cth) (Privacy Policy) to comply with the Australian Privacy Principles (APP) (subject to other provisions of the Privacy Act) and the Information Privacy Act 2009 (Qld).
Sociii is committed to meeting its standards under legislation and the Australian Charities and Not-for-profits Commission (ACNC), which includes taking reasonable steps to ensure that your personal position or information is protected from misuse.
Please read the following Privacy Policy to understand how we collect, use, disclose, store, handle and protect your personal information. This policy explains how you can contact us if you have any further questions about the management of your personal information.
PERSONAL INFORMATION
For the purposes of this Privacy Policy, ‘Personal information’ has the meaning set out in the Privacy Act.
In general terms, Personal Information is any information or an opinion (whether true or not) about a person by which the person’s identity can reasonably be ascertained.
The APPs regulate the manner in which your personal information is handled through the entirety of the engagement, from collection to use, disclosure, storage, accessibility and disposal. Once information is no longer relevant or required, the information will be destroyed or de-identified.
COLLECTION OF PERSONAL INFORMATION BY SOCIII LIMITED
Sociii collects personal information that is reasonably necessary or directly related to its functions or activities in providing supportive services to Sociii participants.
To the extent required by the Privacy Act:
The specific types of information Sociii may collect and holds, but is not exclusive to, the following:
Sociii are committed to ensuring that all personal and sensitive information gathered in the course of your engagement is protected. You should refrain from providing any personal information that is beyond the necessary scope of our services, and we will advise should any information of such a nature be provided.
We may, from time to time, also collect analytics and technical information, such as web browser type and browsing preferences, internet service providers, referring/exit pages, date/time stamps, IP address, time zone and geolocation data, some of which is collected automatically, arising from your use of the website and/or platforms (if any), as well as information about your usage of the website and/or platforms (if any) when browsing.
HOW DOES SOCIII COLLECT PERSONAL INFORMATION?
Sociii will collect your personal information directly from where it is reasonable and practicable to do so.
As part of providing our services, Sociii may obtain personal information such as, and not limited to, written statements, verbal statements, photographs and copies of personal identification information as set out above. All confidential information collected, held, used or disclosed by Sociii is for the primary purpose of providing coaching services aimed to transfer the lives of single mothers through personal development, life coaching and therapy.
Where Sociii collects information about you from a third party, we will still take reasonable steps to ensure that you are made aware of the details of the information, key matters, the purpose in which the information is collected and how to contact us.
Whilst Sociii is committed to maintaining its privacy practices, the practices of third parties are their own responsibility so you should review their relevant privacy policy to satisfy yourself as to how they protect and handle your personal information.
HOW DOES SOCIII USE PERSONAL INFORMATION?
Sociii will collect your personal information directly from where it is reasonable and practicable to do so. When Sociii collects personal information directly from you, we will take reasonable steps at or before the time of collection to ensure that you are made aware of the details set out above. All personal and sensitive information collected will be with your consent or as authorised by law.
Personal information may be collected from Socii for the purpose of, and not limited to:
We may collection information about you from third parties, such as coaches or service providers engaged to assist in the Sociii coaching initiatives. All personal and confidential information collected during any engagement with Sociii Limited will be kept confidential and stored in accordance with this privacy policy.
DISCLOSURE OF PERSONAL INFORMATION BY SOCIII
Sociii may use personal information for marketing and fundraising purposes but only with individual consent or where you are reasonably aware and expect your information will be used for these purposes.
Sociii may collect and disclose information for a range of purposes, including:
All information to be shared for the above purposes, unless required by law, will be de-identified and provided with your consent.
If we disclose your personal information to third parties, we will use reasonable efforts to ensure that such information is only used as reasonably required for the purpose of achieving our objectives and will be done in a matter consistent with applicable laws.
CAN YOU CHOOSE NOT TO DISCLOSE YOUR PERSONAL INFORMATION TO SOCIII?
You do not have to identify yourself or provide any personal information if you contact us.
All information obtained by Sociii that is confidential will not be disclosed without consent and will be disclosed in accordance with our legislative and regulatory obligations.
However, if we cannot collect personal information about you or, for example, if you use a pseudonym, we may not be able to provide you with the information or assistance you require. For example, we will not be able to send you information you have requested if you have not provided us with a valid email address and we will not be able to provide you with other services if relevant personal information is not provided to us.
HOW MIGHT WE CONTACT YOU?
We may contact you in a variety of ways, including by post, email or telephone calls.
Participants in our coaching program may be in direct contact with a certified coach and may attend in-person coaching and events held by Sociii. This could include group coaching.
HOW DOES SOCIII STORE PERSONAL INFORMATION? DOES PERSONAL INFORMATION LEAVE AUSTRALIA?
Sociii and our engaged third-party service providers may store your information in a number of ways, including but not limited to paper-based filed or electronic record keeping in secure databases. We can combine or link personal information provided by you with other personal information about you from third-party sources (i.e., coaches, therapists, employees).
Your personal information may be transferred and managed by our external service providers located outside of Australia, including but not limited to Kajabi, LLC, a California limited liability company (Kajabi), Hubspot (CRM) and Hero. More information about Kajabi’s information storing policy and privacy agreements can be found here: https://legal.kajabi.com/
Except where an exception applies under the Privacy Act or other relevant legislation, we will take commercially reasonable steps to ensure that overseas recipients to whom we disclose personal information do not breach the Privacy Act and the Australian Privacy Principles in relation to such personal information.
For electronic data storage, and in circumstances where your personal information is shared to us electronically via the internet, we cannot guarantee the security of transmission of personal information disclosed to us online given that the internet can be inherently unsecure. Your personal information shared to us online is at your own risk and you are encouraged to exercise care in sending personal information via the internet. Please notify us immediately if you know or reasonably suspect that your personal information has been subject to any data breach, breach of security or other unauthorised activity.
Sociii excludes liability (including in negligence) to the maximum extent permitted by applicable law for any consequences associated with unauthorised access to, modification of, disclosure of, misuse of or loss or corruption of any personal information. Nothing in this Privacy Policy restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law, including the Competition and Consumer Act 2010 (Cth), or any liability which cannot be excluded due to the operation of applicable laws.
ACCURACY OF PERSONAL INFORMATION AND SECURITY
The accuracy and security of personal information is important to Sociii and we will take reasonable steps to:
ACCESS AND CORRECTION OF YOUR PERSONAL INFORMATION
Sociii will provide you with access to your personal information that we hold about you and will take reasonable steps to amend any personal information that is incorrect or allow you to do so. Where we agree that the information needs to be corrected, we will update accordingly. If we do not agree, you can request that we make a record of your correction request with the relevant information.
You will have access to all information obtained in the course of your engagement with Sociii. Sociii and all third-party service providers will endeavor to make your information available upon request within a reasonable time.
HOW LONG DOES SOCIII STORE PERSONAL INFORMATION?
Generally, we will retain your personal information for the period necessary for the purposes for which your personal information was collected (as outlined in this Privacy Policy) unless a longer retention period is required by law or if it is reasonably necessary for us to comply with our legal obligations, resolve a dispute or maintain security.
PRIVACY COMPLAINTS
Please contact us if you have any concerns or complaints about the manner in which your personal information has been collected or handled by Sociii.
Should you have raised a complaint with us and are unsatisfied with your outcome or have further concerns about the way we handle your personal information, under the Privacy Act, you may complain to the Information Commissioner at the Office of the Australian Information Commissioner, whose contact details are set out below:
Office of the Australian Information Commissioner
Online: www.oaic.gov.au
Email: enquiries@oaic.gov.au
Telephone: 1300 363 992
Post: Sydney Office Canberra Office
GPO Box 5218 GPO Box 2999
Sydney NSW 2001 Canberra ACT 2601
CONTACT US
Should you have a query, concern, or complaint about the manner in which your personal information has been collected or handled by us or would like to request access to or correction of the personal information we hold about you, please contact us using the details provided below:
Sociii Limited
5B/57 Miller St
Murarrie QLD 4172
Email: admin@sociii.org.au
Telephone: 07 3167 6815
AMENDMENTS TO THIS PRIVACY POLICY
In order to keep up to date with legal requirements, we may change or update this Privacy Policy.
Sociii will publish and update this Policy on its website https://sociii.life/ and will make available a copy of the Privacy Policy on request. We review this privacy policy regularly and will update it with relevant changes to keep you informed.
The Privacy Policy was last updated on 2 September 2025.
